Terms & Conditions

Welcome to Tits R Cool. These Terms and Conditions (“Terms”) govern your use of our website www.TitsRCool.com (the “Site”) and your purchase of products from our online clothing store. By accessing or using our Site or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. General:

1.1 ACCEPTANCE OF TERMS: By using our Site or purchasing products, you confirm that you are at least 18 years old or have the consent of a parent or guardian and agree to these Terms.

1.2 CHANGES TO TERMS: We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the updated Terms.

2. Products and Orders:

2.1 PRODUCT DESCRIPTIONS: We strive to ensure that all product descriptions, images, and prices on our Site are accurate. However, we do not guarantee that descriptions, colors, or other content are error-free or complete. Products are subject to availability.

2.2 PRINT ON-DEMAND SERVICES: Our products are fulfilled through Printful, a third-party print-on-demand service. By placing an order, you acknowledge that products are custom-made upon order placement, and production times may vary.

2.3 ORDER ACCEPTANCE: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

2.4 PRICING: Prices are listed in USD (United States Dollars) and exclude taxes, shipping, and handling fees unless otherwise stated. We reserve the right to change prices at any time without notice, but the price at the time of order placement will apply to your purchase.

2.5 PAYMENT: We accept payments through Elavon and Paypal via Visa, Mastercard, AMEX. Payment must be completed at the time of purchase. You represent that you are authorized to use the payment method provided.

3. Shipping and Delivery:

3.1 SHIPPING: Orders are processed and fulfilled by Printful. Shipping times and costs vary depending on the shipping destination, method selected, and product type. Estimated delivery times are provided at checkout but are not guaranteed.

3.2 DELAYS: We are not responsible for delays caused by Printful, shipping carriers, customs, or other factors beyond our control, including but not limited to natural disasters, labor disputes, or government regulations.

3.3 LOST OR DAMAGED SHIPMENTS: If your order is lost or damaged during shipping, please contact us at Support@TitsRCool.com within 15 days of the estimated delivery or delivery date. We will work with Printful to resolve the issue, subject to their policies.

3.4 INTERNATIONAL ORDERS: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays due to customs processing.

3.5 AFTER PROCESSING: Shipping times depend on your location and the shipping method selected at checkout. Below are estimated shipping times (in business days) for standard shipping:  

USA: 3–10 business days  

CANADA: 5–10 business days  

EUROPE: 5–15 business days  

AUSTRALIA/NEW ZEALAND: 10–20 business days  

REST OF THE WORLD: 10–30 business days  

NOTE: These are estimates and not guaranteed delivery dates. Delays may occur due to customs, holidays or other unforeseen circumstances (e.g., weather or carrier issues).

4. Returns, Refunds, and Exchanges:

4.1 RETURN POLICY: Due to the custom nature of print-on-demand products, all sales are final unless the product is damaged, defective, or incorrect due to our or Printful’s error. Please review our full Return Policy for details.

4.2 DEFECTIVE OR INCORRECT PRODUCTS: If you receive a damaged, defective, or incorrect product, you must notify us within 15 days after delivery. We will coordinate with Printful to provide a replacement or refund, subject to their policies.

4.3 NON-RETURNABLE ITEMS: Products cannot be returned due to sizing issues, change of mind, or other reasons unless explicitly stated in our Return Policy.

4.4 REFUNDS: Refunds, if approved, will be processed to the original payment method within 7-10 business days after we receive the returned product. Shipping costs are non-refundable unless the return is due to our error.

5. Intellectual Property:

5.1 OWNERSHIP: All designs, images, graphics, and content displayed on this website are the sole property of It’s A Cool Thing LLC and are protected by applicable copyright, trademark, and other intellectual property laws.

No part of this website may be copied, reproduced, distributed, or used in any manner without the express written permission of It’s A Cool Thing LLC.

6. Third-Party Services (Printful):

6.1 PRINTFUL AS FULFILLMENT PARTNER: Our products are manufactured and shipped by Printful, a third-party print-on-demand service. By placing an order, you agree to Printful’s Terms of Service https://www.printful.com/policies/terms-of-service and Privacy Policy https://www.printful.com/policies/privacy.

6.2 LIABILITY: We are not responsible for errors, delays, or issues caused by Printful or their shipping partners, though we will make reasonable efforts to assist in resolving such issues.

7. User Conduct:

7.1 PROHIBITED ACTIVITIES: You agree not to use the Site for any unlawful purpose, to upload harmful or offensive content, or to interfere with the Site’s operation.

7.2 ACCOUNT RESPONSIBILITY: If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

8. Limitation of Liability:

8.1 DISCLAIMER: To the fullest extent permitted by law, our products and Site are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

8.2 LIABILITY CAP: Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount paid by you for the product in question.

8.3 EXCLUSIONS: We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of the Site or products.

9. Privacy:

9.1 USE OF OUR SITE and services is governed by our Privacy Policy https://www.titsrcool.com/privacy-policy/, which describes how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution:

10.1 GOVERNING LAW: These Terms are governed by the laws of Arizona, USA, without regard to conflict of law principles.

10.2 DISPUTE RESOLUTION: Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association or mediation for the state of Arizona in the United States of America. You agree to waive any right to a jury trial or class action.

11. Termination:

11.1 WE RESERVE THE RIGHT to terminate or suspend your access to the Site at our discretion, without notice, for conduct that violates these Terms or is harmful to other users or our business.

12. Contact Information:

12.1 FOR QUESTIONS, CONCERNS OR COMPLAINTS: Please contact us at:

Nippsy@TitsRCool.com

13. Miscellaneous:

13.1 ENTIRE AGREEMENT: These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and us regarding your use of the Site and purchases.

13.2 SEVERABILITY: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 NO WAIVER: Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.