SHIPPING RATES: Shipping costs are calculated at checkout based on your location, the weight of your order, and the selected shipping method. We offer standard and express shipping options where available. You’ll see the exact shipping cost before completing your purchase.
SHIPPING TIMES: After processing, shipping times depend on your location and the shipping method selected at checkout. Below are estimated shipping times (in business days) for standard shipping:
USA: 3–10 business days
CANADA: 5–10 business days
EUROPE: 5–15 business days
AUSTRALIA/NEW ZEALAND: 10–20 business days
REST OF THE WORLD: 10–30 business days
NOTE: These are estimates and not guaranteed delivery dates. Delays may occur due to customs, holidays or other unforeseen circumstances (e.g., weather or carrier issues).
We ship worldwide! For international orders, please note:
– Delivery times vary by country and may take longer due to customs processing.
– Customers are responsible for any customs fees, import duties, or taxes imposed by their country. These are not included in the shipping cost or product price.
– Some remote areas may have longer delivery times or additional surcharges, which will be communicated at checkout.
Once your order ships, you’ll receive a confirmation email with a tracking number (where available). You can use this to monitor your package’s progress. Note that tracking may not be available for some international destinations.
Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to change your address after placing an order, contact us immediately at Nippsy@TitsRCool.com, and we’ll do our best to assist before the order is processed.
If your order is lost or arrives damaged:
LOST ORDERS: Contact us at Nippsy@TitsRCool.com within 15 days after your order’s estimated delivery date. We’ll work with Printful and the carrier to resolve the issue.
DAMAGED ORDERS: Please notify us within 15 days after delivery with photos of the damage. We’ll arrange a replacement or refund as per our Return Policy.
– Shipping times exclude weekends, holidays, and processing time.
– We are not responsible for delays caused by carriers, customs, or events beyond our control (e.g., natural disasters).
– During peak seasons (e.g., holidays), processing and shipping times may be longer.
Have questions about your order or shipping? Reach out to us at Nippsy@TitsRCool.com. We’re here to help!
We offer a variety of shipping methods to suit your preferences and needs. Customers can choose from standard shipping, expedited shipping, and express options, depending on how quickly they need their orders delivered.
Each shipping method comes with its own estimated delivery times and costs, which are calculated during the checkout process. For example, while standard shipping may take longer, it is often the most economical choice, whereas express shipping provides quicker delivery at a higher cost.
Our customer support team is dedicated to assisting you with any shipping-related inquiries you may have. Whether you have questions about shipping rates, delivery times, or need assistance with tracking your order, we are here to help.
You can reach us via email at Nippsy@TitsRCool.com, and we aim to respond to all inquiries promptly. Our goal is to ensure that you have a seamless shopping experience and receive your orders on time.
Understanding our returns and exchanges policy is crucial for a smooth shopping experience. If you receive an item that is damaged or not as described, you can initiate a return or exchange within a specified period after delivery.
To facilitate returns, please keep all original packaging and contact our customer support team for guidance on the return process. We handle returns efficiently to ensure that you receive the correct items or refunds as quickly as possible.
We regularly review and update our shipping policy to ensure it meets the needs of our customers and reflects any changes in shipping practices. It's important to stay informed about our latest shipping options and policies.